Have any questions?
The terms and conditions of the services that you buy from us and how they are handled have been predominantly handled. In any case, these terms and conditions will not be changed as it is not company policy. So before moving forward with any orders, make sure you are familiar with these.
Our prices are fixed and they depend on the extent of services you buy from us. The usual period given for a project once you order with is, is about 4 to 5 weeks. This may change in case that the order is too long. In any way, you’ll be notified of the expected timeline of your products success at the start of the work. Once the order is made, you will be asked to make a payment of exact 50% to the company, owing to the package you select. This money will be an advance for the money that will go into processing your order. The remaining 50% will be paid at the time of complete delivery is made from us.
We respect your privacy and hence, we guarantee with assurance that any and all videos submitted and made by us are never used for commercial purposes or advertisements at any cost. Once the video is made, you will be given a source of file of the link if you request it. Similarly, all information provided by you, to us, will remain the exclusive and official property of you and no agreement with us gives us ownership to it. In the case where you feel like the project needs to be cancelled, either party has the option of cancelling the project with fifteen days written notice to the other party. In cases of refund policy, please visit our separate page on the matter, given with the link on the top of the page.
UK: Kemp House, 160 City Rd, London EC1V 2NX, United Kingdom
info@explainermojo.com
UK: +44 20 3287 9168
US: +1 602 903 2152 UK: +44 20 3287 9168 | Contact Us